Frequently Asked Questions

How do I become a partner?

What information will I receive?

Each enquiry typically includes:

* Customer name

* Telephone number

* Email address

* Property location

* Generator requirements

* Additional customer comments

Complete our Partner Enquiry Form and we'll arrange an introductory conversation to discuss your business and service area.

How quickly should I contact a customer?

Are the leads exclusive?

We recommend contacting new enquiries as soon as possible. Fast response times generally improve customer engagement.

Where agreed, we aim to provide exclusive qualified homeowner enquiries within your allocated territory.

Contact us promptly with the relevant details. We'll review the lead against our published qualification standards.

Are there long-term contracts?

Our intention is to build long-term partnerships, but the commercial terms will be agreed individually with each partner.

How do payments work?

Payment arrangements will be agreed as part of your partnership agreement and may vary depending on the commercial model.

Which areas do you currently cover?

We're expanding across the United States and are continually welcoming new installation partners in additional territories.

If your area isn't currently represented, we'd still be pleased to hear from you.

What if I believe a lead doesn't meet the agreed criteria?